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  1. The Center for Information Security Awareness Help Center
  2. Frequently Asked Questions - FAQ's
  3. FAQ

FAQ

  • I'm stuck on a quiz question.
  • Voice narration is not in sync with the screen
  • Quiz question is not working
  • Enabling Pop-ups Quiz Questions
  • Shopping cart problem. How do I clear extra seats?
  • How do I clear my shopping cart?
  • My certificate date is wrong
  • Manuals and user guides for managers
  • What are the course prices for my company?
  • I can't finish the quiz or move on
  • Manager access to grades and guides
  • How do I resend the enrollment email?
  • I'm stuck and can't progress to the next lesson
  • I can not hear the sound audio
  • Employee did not receive enrollment email or I want to resend the enrollment email.
  • I'm stuck and can't move on to the next lesson
  • I did not receive my enrollment email
  • I want to demo the lessons
  • I forgot my password
  • Course videos are not loading up and freeze
  • I want to pay for the individual training online course but can’t decide which course to take?
  • How fast can you deliver the training to my company?
  • Which browsers do you support?
  • How many employees can we train in your system? What happens if we grow and need to add employees?
  • Are any of your courses free?
  • We already have a Learning Management System in place at our business. Are you compatible with that?
  • Why do my employees need security awareness training?
The Center for Information Security Awareness Help Center